From time to time, we get letters from customers expressing their gratitude for our exceptional service and product. Here are some of those letters.
May 01 2013
Thanks for the long johns very happy
John
Feb 25, 2013
Thankyou Just letting you know they have arrived already. Brilliant service from you :) Belinda
Jan 16, 2013
Dear Warm Stuff,
I just wanted to thank you for the great union suits and great service! I don't know if you remember, but even without power, during Hurricane Sandy, you went in your storeroom to find the items I needed - above and beyond the call! My order arrived very quick and of great quality! You may also recall that I planned to tie dye the union suits for my daughter's for Christmas....well, it all worked out so well, that as you can see from the attached photo....we used them for our Christmas cards!
Thank you again! I'm sure I will call on you for future union suits (I have discovered a great gift idea!)
January 12, 2013
Dear Folks. The GI thermals top & bottoms arrived today. So quick, I was most pleasantly surprised. They are great and so warm plus M size fits nicely. Thank you so much and in the words of the ex-governor of California.."I'll be Back!"Les. Denniston, Kyoto, Japan.
December 06, 2012
Dear Warmstuff
Thankyou very much for my recent purchase,it came just in time for these Artic conditions the UK is experiencing at the moment, I wont be cold while fishing off the pier, I will be ordering from you again, Seasons Greetings.
Kindest Regards Simon .
November 27, 2012
I would like to say how impressed I am with the service I received from your company. I placed an order the Wed. before Thanksgiving and received it today. Thank You for the prompt service and look forward to doing business with your company again soon.
Nov 01, 2012
Good morning,
I want to let you know that I received the order yesterday lunchtime, thank you. I was expecting a much longer wait.
So sorry to see such devastation to your east coast and cities, but I am sure your American spirit of 'Can Do' and flare for organizing will soon overcome all present difficulties. Good Luck.
Kindest regards,
Richard
On Wed, Aug 6, 2012 at 12:27 AM,
Hi, Thank you so very much for you prompt attention on my order.
I really appreciate the fact we were able to get this done so quickly.
Regards,Michael
May 17, 2012
I found the thermals I bought last year great for me as we head into our winter over here. It will drop below 0 where I live at night and early morning but warms up a bit during the day. I used the one's I have when camping and they were great. Once again thanks for your patience Glen.
On Dec 20, 2011 3:13 PM
You guys are simply amazing!!!
I received my order yesterday in plenty of time for Christmas eve with my grandson. Now you can imagine a little 3yr. old opening his presents in the morning wearing matching red union suits with his daddy. Thank you for your quick response during a very busy holiday season!
Thank you for using the USPS only for your shipping. It's where I work but also where I think the best quality and service can be found!
Thanks again and may you have a Blessed Holiday !
Colleen
Sent November 27, 2011
Thanks so much for your efforts. You took customer service to a great level. Thanks again, Vicki
Sent Nov 20, 2011
To sales@theunderwearguys.com
Forgot your name but love your stuff!!
Very warm and comfy - THANKS FOR THE HAT!!!
Pete did say you're the best!
Janet
Sent: Friday, November 15, 2011
Subject: Re: THE UNDERWEAR GUYS ORDER
The union suits have arrived safely and I’m really pleased with them.
Good quality and nice fit! And your service is exellent!!!
Date: August 25, 2011
It just arrived and thank you very much. I look forward to purchasing another one in the future.
kind regards
Kirsten ....
Wed July /27/11 1:14 AM
I received my package of the union suit and the earmuffs, thank you so much for shipping them so quickly it was just great to see them arrive!
Thanks again for your great service.
xx Sarah
Received with Thanks - top service!!
Cheers
Phil
Date:18 May 2011
Subject: Order Update
Just wanted to say thanks , recieved package and all good.
regards Dan
Sent: Tue 5/03/11 8:24 Hi!
Subject: RE: Order Update
Thanks for you message! I already have some of those thai silk shorts for myself and for my sons. They are very good and superb considering the prices. I will recommend your underwear to my friends. Thanks and good luck for your business!
Yours Pekka
Sent: Thu, February 17, 2011 5:50:57 PM
Subject: RE: Order Update
I would like to thank you and your company once again for your prompt and professional attitude. I am very impressed and will encourage those people whom I believe could benefit from your services to utilize your company. Thank you very much for your time and effort. Robert Richards
Feb 14, 2011
Thank you very much for your prompt and very professional service.
Rob
Greetings Glen: I got to open my order today and . . . YOU SELL GREAT STUFF! I'll be
ordering more before my trip to Norway.
I'm going to contact others in my crew and recommend they order as well.
Just wanted you to know that I received my thermals for my dad. You guys are Awesome..I can't believe how fast it came.. I m going to buy some for myself.... Hope you guys have a MERRY CHRISTMAS!!!!
Order recieved, Thank you for the promt serveice. 
I bought your silk longjohns in a size small. Perfect fit, great service, and thank
you a million times for carrying these in size small. No one else does. Thanks!!!
Geoff
Oct 24, 2010
Subject: Job well done.
I just wanted to drop you a line and thank you for helping me decide which wicking long johns to take on our recent trip to Alaska.
Your advice was excellent, the shipping was fast and we had a great trip thanks to our warm thermals.
Thanks for everything,
Brett
Thanks...got my order at light speed....very impressive!!!
Dave
Sent: Tuesday, December 22, 2009 7:30 PM
Subject: Re: Order Update
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hey thanks so much I received them already!
a last minute christmas gift idea and you came thru,
I'm impressed great quality and great prices!
I will definitely buy from you again!
JoAnn
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Subject: Thank you
Date: Dec 22, 2009 4:18 PM
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Hi,
What fantastic service regarding my Union Suit!  I really appreciate it. Happy Holidays to you all.
Sincerely,
sandra
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Sent: Saturday, December 05, 2009 11:28 AM
Subject: Re: Order Update
Hello Glen
My order for fleece pants has arrived and I am extremely pleased with them,
also the very efficient and prompt service that I received form you.
Thank you
Lynn
Thanks for the prompt service!!!
Rhonda
Hay Glenn, My order arrived..but to my billing address ??? I think it was my mistake !!
Love the product and the service, I tell everybody how great you guys are !!!!! Well done Guys !!
Regards:Martin
May 6, 2009
Hi Glenn
Received the package yesterday and was shocked at how soon it arrived. Thank you for your assistance in my inquiries.
The quality was better than my expectations, and the fit was exceptional. A quick try on and you could notice the warmth, time on the bike will be that much more pleasurable I believe.
I will pass on your products to a couple of mates who I think will want your underwear as well
Many Thanks Gary
Date: Apr 28, 2009 1:18 AM
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Hi Glen,
The goods arrived in the post Friday Am -
They fit Great and will keep me nice and warm when I sail from England to Portugal in May this year.
Thanks again
Mark C
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Sent: Tuesday, December 16, 2008 6:32 PM
I ordered for my dog your fleece dog coat I only wished you had one in girl colors (pinks or purples) so I could order another. My dog, Sadie loves her blanket coat, I mean loves it. She has had it on for 4 days straight. I no longer find her rolled in a little ball but instead find her stretched out. I just wanted to let you know this is great item & at a great price. Thank you Shelly Mochrie
Sent: Friday, November 28, 2008 8:51 AM
Subject: Item Received
Good day,
Just wanted to let you know that my union suit has arrived in South Africa and that I am more than happy and satisfied with this product.
Thanking You
Michael Tufnell
Subject: RE: Your Warmstuff Distributing Order #21154
Date: Nov 25, 2008 2:25 PM
Just wanted to let you know I received my order in record time. GREAT JOB! Thank you. Roseann McGuire SJB Parish
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To: "Warmstuff.com"
Subject: Re: Your Warmstuff.com order 21090 shipped
Date: Nov 6, 2008 11:28 AM
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excellent quality merchandise and super fast ship
WOW I am impressed will do business with you again
Steve
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> Date: Mon, 27 Oct 2008 22:35:55 -0700 > From: viv700@yahoo.com >
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